Returns & Exchanges
At Aeyla, we want you to experience your best night's sleep ever, which is why we offer a 30-night trial on our core products to ensure they are the perfect fit for your home. If you are not completely satisfied, we provide a straightforward return and exchange process within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and postal code to start the process.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags and components are included to qualify for a full refund.
Ship It Back
Print your prepaid shipping label and drop the package off at any authorized courier location near you.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing